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TOP QUESTIONS
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Once your order is placed, we process it within 1–3 business days. For US orders, shipping is handled through USPS, and delivery typically occurs within a few days after processing. You’ll receive updates via email as your order progresses.How long does shipping take?
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Please check your email for updates on your order’s progress. We send notifications as soon as your order is processed and shipped. If it’s been more than 1–3 business days since placing your order and you haven’t received an update, contact us at support@thejuno.zendesk.com with your order number or the email used for your purchase. We're here to help!What's the status of my order?
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Once your order is placed, it begins processing immediately, so we are unable to change the shipping address, even if it hasn't shipped yet. If the address is incorrect and the package is returned to us, we will issue a refund for the items. If you need further assistance, feel free to reach out to us at support@thejuno.zendesk.com.Can I change my shipping address?
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USPS tracking can sometimes be inaccurate. If your package is marked as delivered but hasn’t arrived, it’s common for it to show up within the next few days. We recommend checking with neighbors or your local post office. If the package still hasn’t arrived after a few days, please reach out to us at support@thejuno.zendesk.com, and we’ll help resolve the issue.The tracking says my package was delivered but I didn't receive it. How can I get my package?
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Yes, many of our products are available on Amazon US, and a few on Amazon UK. For our full range and exclusive new releases, we recommend shopping directly on our website. We've got everything you love right here!Do you sell your products through Amazon?
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If you're not in love with your purchase (which is rare!), we want to make it right. Depending on the product and its price, you may be eligible for a refund, site credit, or a reshipment. If you’re truly unsatisfied, please reach out to our team at support@thejuno.zendesk.com within 30 days of your purchase, and we'll assist you with the next steps.I'm not happy with the products, can I return them?/how do I return them?
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Unfortunately, once an order is placed, it is immediately processed for delivery, so we are unable to cancel or modify it. If you need assistance with an order, please contact us at support@thejuno.zendesk.com.Can I cancel my order?
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At this time, we are not offering international shipping. We understand this may be disappointing and hope to resume worldwide shipping in the future. Thank you for your patience and understanding!Are you going to ship internationally again?
more questions?
WE GOT YOU
support@thejuno.zendesk.com
support@thejuno.zendesk.com
INGREDIENT LIBRARY
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Rich in omega-3, antioxidants, and beta-glucan, this extract calms, soothes, and strengthens the skin barrier, leaving it soft and protected.Avena sativa (oat) kernel extract
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An amino acid that deeply hydrates and supports skin repair, promoting a healthier-looking complexion.Arginine
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Non-irritating fatty alcohols that lock in hydration, providing a smooth, velvety texture.Arachidyl alcohol
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Enhances the texture and acts as a surfactant, ensuring a balanced, even application.Arachidyl glucoside
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A potent form of Vitamin C that brightens and protects against free radicals.Ascorbic acid
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An anti-aging ingredient that smooths the appearance of fine lines and wrinkles while providing soothing properties.Adenosine
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Enhances texture, providing a smooth, luxurious feel while calming and soothing the skin.Acacia senegal gum
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A modified corn starch that absorbs excess oil, providing a soft, matte finish without greasiness.Aluminum starch octenylsuccinate
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A thickening agent that adds stability, ensuring a smooth, rich application.Ammonium acryloyldimethyltaurate/VP copolymer
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A soothing agent that calms irritation, promotes skin healing, and improves moisture retention.Allantoin
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Serves as a hydrating base, ensuring other ingredients blend seamlessly and helping to maintain skin moisture.Aqua/Water
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A synthetic polymer that provides a lightweight, non-greasy feel while thickening and stabilizing the formula.Acrylates/C10-30 Alkyl acrylate crosspolymer
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A mineral that acts as a pH adjuster and skin protectant.Aluminum hydroxide
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Acts as a humectant, drawing water to the skin’s surface and creating a barrier to lock in moisture and protect against dryness.Butylene glycol
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A fatty alcohol that acts as an emollient, forming a protective layer on the skin’s surface to retain moisture and keep lips soft.Behenyl alcohol
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An emulsifier derived from rapeseed oil that enhances the texture and viscosity of the product.Brassicamidopropyl dimethylamine
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An effective solvent that aids in blending other ingredients, ensuring a smooth, even texture.Benzyl glycol
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Rich in vitamins and fatty acids, this nourishing butter deeply hydrates, softens, and protects the skin’s barrier.Butyrospermum parkii (shea) butter
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A mineral that creates a soft-focus effect, blurring imperfections and enhancing skin’s radiance.Boron nitride
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A natural humectant from sugar beets that maintains moisture balance and soothes the skin.Betaine
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Ensures a smooth, stable texture, providing a luxurious application experience.Carbomer
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Derived from coconut oil, this emollient hydrates and smooths, ensuring skin stays supple and nourished.Caprylic/Capric triglyceride
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Infuses a fresh, citrus scent while offering antioxidant protection with its Vitamin C content.Citrus aurantium dulcis (Orange) peel oil
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An emulsifier that ensures a stable, smooth formula.Cellulose gum
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An emollient from castor oil that delivers moisture, leaving skin conditioned and supple.Castoryl maleate
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A natural compound with a bright, citrus scent, also providing mild antibacterial benefits.Citral
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Balances the serum's pH while providing gentle exfoliation for a brighter, smoother complexion.Citric acid
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A natural exfoliant that gently buffs away dead skin cells while delivering antioxidant benefits for a radiant glow.Coffea arabica (coffee) seed powder
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Derived from coconut oil, it acts as both a humectant and emollient, enhancing skin hydration and softness.Caprylyl glycol
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Contributes a fresh, floral aroma and complements the fragrance profile with its calming properties.Citronellol
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A natural coloring agent that adds a warm, rich hue to the butter, enhancing its visual appeal.Caramel
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A yellow dye that contributes to the product's inviting appearance.Ci 19140
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A lightweight ester that enhances spreadability, delivering a silky-smooth texture without any oily residue.Cetyl ethylhexanoate
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A skin-identical lipid that restores the skin barrier, locking in moisture and improving resilience.Ceramide NP
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Extracted from green tea leaves, this ingredient offers antioxidant, anti-inflammatory, and soothing benefits, protecting the skin from environmental stressors.Camellia sinensis leaf water
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A fatty alcohol that softens and smooths the skin while acting as an emulsifier for a rich, creamy texture.Cetearyl alcohol
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A lightweight emollient that imparts a silky, non-greasy feel to the skin.C12-15 alkyl benzoate
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A plant-based emulsifier that helps blend oil and water, leaving the skin feeling soft.Cetearyl glucoside
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An emollient that adds a silky texture and creates a barrier on the skin.C13-14 isoparaffin
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An essential oil that offers a refreshing fragrance with soothing, anti-inflammatory properties.Citrus aurantium amara (bitter orange) flower oil
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A mineral pigment that offers UV protection and a white colorant effect.Ci 77891
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Derived from licorice root, this ingredient soothes, reduces redness, and offers antioxidant benefits for calmer skin.Dipotassium glycyrrhizate
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A humectant that attracts moisture, providing long-lasting hydration without stickiness.Diglycerin
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Provides a subtle sheen, forming a lightweight barrier to prevent moisture loss, leaving lips soft and glossy.Diisostearyl malate
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An emulsifier that keeps water and oil perfectly blended, ensuring a consistent texture.Dextrin palmitate/ethylhexanoate
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A UV stabilizer that protects active ingredients, ensuring the formula remains effective.Diethylhexyl syringylidenemalonate
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A sulfate-free surfactant that effectively removes impurities, making it ideal for sensitive skin.Disodium lauryl sulfosuccinate
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A humectant that improves skin texture and helps active ingredients penetrate more effectively.Dipropylene glycol
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A chelating agent that ensures product stability, preventing discoloration and maintaining the butter’s quality.Disodium edta
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Creates a breathable barrier on the skin, locking in hydration while imparting a silky, smooth finish.Dimethicone
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A silicone derivative that forms a protective barrier, delivering long-lasting smoothness and hydration.Dimethiconol
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A lightweight, non-greasy emollient from palm oil, it softens skin and locks in moisture, while helping other ingredients blend seamlessly.Ethylhexyl palmitate
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A korean herb with antioxidant and anti-inflammatory properties, offering protection.Eclipta prostrata extract
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A gentle humectant that softens skin and enhances formula stability, ensuring a consistent, delightful experience.Ethylhexylglycerin
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Adds a delicate, pleasant scent, elevating the sensory experience and making each application a moment of indulgence.Fragrance
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A powerful humectant that draws moisture into the skin, enhancing hydration and improving elasticity for a plumper appearance.Glycerin
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A soothing herbal extract that calms redness, irritation, and inflammation, bringing comfort to sensitive skin.Gentiana scabra root extract
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A humectant that draws moisture to lips, maintaining hydration.Glucose
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A hydrating emollient that soothes and protects the skin’s moisture barrier, rich in essential fatty acids and Vitamin E.Glycine soja (soybean) oil
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A naturally occurring compound with a sweet, floral fragrance, contributing to the overall scent profile.Geraniol
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A plant-derived emulsifier that also provides antimicrobial properties, ensuring a balanced and stable formula.Glyceryl laurate
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Acts as an emollient and emulsifier, helping to hydrate and protect the skin.Glyceryl stearate
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Replenishes and hydrates the skin, promoting cell turnover to improve elasticity and leave skin feeling refreshed.Hydroxyethyl urea
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An antioxidant that protects against free radicals, soothes the skin, and enhances the serum's preservative system.Hydroxyacetophenone
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A deeply penetrating form of hyaluronic acid that provides intense hydration, leaving skin plump and smooth.Hydrolyzed hyaluronic acid
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A thickener that ensures a smooth, non-sticky application.Hydroxyethyl acrylate/sodium acryloyldimethyl taurate copolymer
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Adds a light, floral scent, enhancing the aromatic experience.Hexyl cinnamal
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A modified starch that serves as a thickener, providing a rich, stable texture to the butter.Hydroxypropyl starch phosphate
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Forms a protective film on the skin, locking in moisture and shielding it from external stressors.Hydrolyzed sclerotium gum
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Rich in peptides and amino acids, this ingredient nourishes, strengthens, and improves skin hydration and elasticity.Hydrolyzed soy protein
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A multifunctional thickener that creates a protective barrier, locking in moisture for a hydrated, plump appearance.Hydroxypropyl methylcellulose
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A powerful humectant that attracts and retains moisture, leaving the skin plump, smooth, and hydrated.Hyaluronic acid
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Provides a silky, smooth texture without leaving a greasy residue.Isohexadecane
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Infuses the toner with a delicate floral scent while delivering soothing, hydrating, and antioxidant properties.Jasminum sambac (jasmine) flower water
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Extracted from the Edelweiss plant, it provides antioxidant benefits, protecting and enhancing skin elasticity.Leontopodium alpinum callus culture extract
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A gentle emulsifier and cleansing agent that ensures a smooth texture, enhancing the luxurious feel of the oil.Laureth-3
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A natural compound from citrus peels, providing a fresh, uplifting aroma with mild antioxidant benefits.Limonene
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Provides a fresh, floral aroma and offers mild antimicrobial properties.Linalool
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An emulsifier that improves texture, ensuring a silky, smooth feel.Laureth-7
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A plant-based sugar that acts as an absorbent, binding the formula together.Maltodextrin
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Rich in Vitamin C, this extract brightens, hydrates, and strengthens lips.Malpighia punicifolia (acerola) fruit extract
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Offers antimicrobial and anti-inflammatory benefits, keeping lips calm and protected.Melia azadirachta leaf extract
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A nutrient-rich emollient that deeply nourishes, hydrates, and softens lips.Moringa oleifera seed oil
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A mild surfactant that creates a rich lather, effectively cleansing without stripping the skin’s moisture.Mipa-laureth sulfate
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A synthetic humectant that enhances skin hydration and improves the absorption of active ingredients.Methylpropanediol
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A powerhouse form of Vitamin B3 that brightens, refines pores, balances oil, and soothes the skin, revealing a radiant complexion.Niacinamide
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Sake-fermented rice extract that strengthens the skin barrier, brightens, and offers anti-aging benefits.Oryza sativa (rice) lees extract
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An upcycled rice exfoliant that gently buffs away dead skin while brightening and calming inflammation.Oryza sativa (rice) powder
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A deeply nourishing oil, rich in antioxidants, fatty acids, and vitamins. It hydrates, softens, and improves skin elasticity while protecting against environmental stressors.Oryza sativa (rice) bran oil
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Derived from olive oil, this emollient softens and smooths, while acting as a mild cleanser.Olive oil peg-7 esters
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Derived from the prickly pear cactus, this extract is rich in antioxidants and vitamins, delivering hydration, soothing, and protective benefits.Opuntia ficus-indica stem extract
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Attracts moisture and enhances the absorption of other ingredients, ensuring deep hydration while also preserving the formula.Propylene glycol
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Offers anti-inflammatory, antioxidant, and antibacterial benefits, keeping the skin healthy and balanced.Phellodendron bark extract
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A multi-functional humectant that retains moisture, enhances absorption, and offers antimicrobial properties.Pentylene glycol
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An emollient that softens and moisturizes, ensuring the serum glides effortlessly on your skin.PEG-40 hydrogenated castor oil
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A gentle surfactant that effectively cleanses, removing impurities without leaving any greasy residue.PEG-20 glyceryl triisostearate
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Ensures all ingredients blend smoothly, making the balm effortlessly glide over your skin.Polysorbate 85
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A plant-derived emulsifier that ensures a stable, smooth blend of ingredients for a luxurious texture.Polyglyceryl-3 methylglucose distearate
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A gentle preservative that maintains product freshness and longevity.Phenoxyethanol
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A papaya enzyme that gently dissolves dead skin cells, revealing a brighter, smoother complexion.Papain
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An emulsifier that blends all ingredients seamlessly, ensuring a stable and smooth formula.Polysorbate 60
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A natural volcanic mineral that gently exfoliates, absorbing excess oil and revealing smoother, refreshed skin.Perlite
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Rich in minerals and antioxidants, it restores skin balance, boosts cell turnover, enhances elasticity, and tightens pores for a revitalized look.Peat water
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A preservative that ensures the serum remains fresh and free from microbial growth, maintaining its integrity over time.Potassium sorbate
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A gentle, plant-derived emulsifier that ensures a smooth blend of ingredients, making the toner feel light and refreshing.Polyglyceryl-10 laurate
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Also known as Provitamin B5, this moisturizing agent hydrates, calms irritation, and supports the skin barrier, promoting a healthy glow.Panthenol
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An emulsifier that stabilizes formulations for a smooth, consistent texture.Peg-100 stearate
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A thickener that stabilizes the formula, ensuring a smooth application.Polyacrylamide
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Derived from peony root, this extract offers antioxidant and soothing properties, enhancing skin radiance.Paeonia albiflora root extract
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A water-dispersible silicone that provides a smooth, lightweight texture.Peg-8 dimethicone
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Packed with vitamins, minerals, and amino acids, this extract nourishes and protects the skin barrier, leaving it soft and supple.Rosa roxburghii fruit extract
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A smaller form of hyaluronic acid that penetrates deeper, delivering intense hydration and plumping the skin from within.Sodium hyaluronate
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Provides a rich, creamy texture, enhancing the balm’s luxurious feel without clogging pores.Synthetic wax
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A natural ferment that hydrates, brightens, and refines skin, bringing out your glow.Saccharomyces/coix lacryma-jobi ma-yuen seed ferment filtrate
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This emulsifier adds a creamy texture while locking in moisture, leaving the skin soft and hydrated.Stearic acid
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Creates a protective, moisture-retaining film on the skin, ensuring long-lasting hydration.Sodium polyacrylate
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Derived from grains, this chelating agent stabilizes the formula, ensuring it remains effective.Sodium phytate
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A coconut-derived surfactant that creates a rich lather, cleansing without stripping moisture.Sodium cocoyl isethionate
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A gentle, skin-friendly surfactant that effectively cleanses while leaving skin soft and smooth.Sodium lauroyl glutamate
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A sugar alcohol that draws in moisture, keeping lips hydrated while stabilizing the formula.Sorbitol
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A luxurious emollient from olives or sugarcane, mimicking skin’s natural oils to deeply moisturize and soften lips.Squalane
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Rich in fatty acids, this non-comedogenic oil nourishes, hydrates, and supports skin elasticity.Simmondsia chinensis (jojoba) seed oil
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Surfactant that works as an emulsifier, maintaining product stability.Sorbitan isostearate
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Derived from grains, it stabilizes the formula and enhances product longevity.Sodium phytate
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Common table salt that acts as an exfoliant, thickener, and pH balancer, enhancing the overall texture.Sodium chloride
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Creates a thin, protective film over the skin, maintaining moisture while offering stability to the serum.Sodium polyacrylate
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A pH adjuster that ensures product stability and skin comfort.Sodium hydroxide
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Rich in skin-loving minerals, it hydrates, soothes, and revitalizes, providing natural nourishment and a refreshing feel.Sea water
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A mineral that controls oil, leaving a matte, smooth finish.Silica
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A plant sugar-based molecule that hydrates deeply while providing antioxidant protection to keep skin youthful and radiant.Trehalose
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Balances the pH, ensuring the product is gentle and comfortable for all skin types.Tromethamine
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A natural form of Vitamin E that acts as an antioxidant, protecting skin from free radicals and retaining moisture.Tocopherol
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A natural powder that absorbs excess oil, mattifying the skin and providing a soft, silky finish.Tapioca starch
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A form of Vitamin E that offers potent antioxidant benefits and helps improve skin texture.Tocopheryl acetate
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A natural thickener that stabilizes the formulation, giving it a luxurious texture.Xanthan gum
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A natural exfoliator from corn that controls excess oil, mattifies, and smooths skin texture.Zea mays (corn) starch
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An emollient that provides deep hydration, softens dry skin, and preserves the product’s freshness.1,2-Hexanediol
more questions?
WE GOT YOU
support@thejuno.zendesk.com
support@thejuno.zendesk.com
PRODUCT
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Yes! All of our products are 100% vegan and cruelty-free. We’re committed to offering plant-based formulations that are kind to both your skin and the planet.Are your products vegan?
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Yes, the oils have been discontinued.Are the oils discontinued?
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We recommend consulting with your doctor or healthcare provider to ensure our products are suitable for your individual needs during pregnancy and breastfeeding.Are your products safe to use while pregnant and/or breastfeeding?
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Our Cleansing Balm and Cleansing Powder effectively cleanse and remove impurities, helping to keep your skin clean. However, they are not specifically formulated to treat acne. For targeted acne care, consider products with acne-fighting ingredients.Does the cleansing balm/cleansing powder help with acne?
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While our Cleansing Balm and Cleansing Powder deeply cleanse and help prevent buildup, they are not targeted treatments for blackheads. For more specific blackhead care, consider products with ingredients like salicylic acid or clay masks.Does the cleansing balm/cleansing powder help with blackheads?
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To get the most out of your cleansing routine, start with the cleansing balm. Massage a small amount onto your dry face to dissolve makeup and impurities, then rinse with warm water. Follow up with the cleansing powder: mix a small amount with water to create a lather, and gently cleanse your face to remove any remaining residue. This two-step process will leave your skin feeling fresh and clean!Which comes first, the Clean 10 or Powder?
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We partner with top-tier laboratories in South Korea, Italy, the United States, and other locations to bring you the best quality skincare. All ingredients and manufacturers are carefully selected to ensure our products meet the highest standards. Plus, all our products are 100% vegan and cruelty-free.Where are these products manufactured?
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Our Cleansing Balm and Cleansing Powder are designed to thoroughly cleanse and remove impurities, but they are not specifically formulated to treat hormonal acne. For targeted acne care, we recommend consulting with your dermatologist and incorporating products with active ingredients that specifically address acne.Do these products (Clean 10, Powder) target hormonal acne?
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While many of our products are gluten-free, the Cleansing Powder contains rice powder, which is not gluten-free. If you have specific concerns, please review the ingredient list or reach out to us at support@thejuno.zendesk.com for more details.Are all of your products 100% gluten-free?
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Our Cleansing Balm is non-comedogenic, meaning it’s formulated not to clog pores. For best results, emulsify the balm with water and ensure a thorough rinse with warm water to leave your skin feeling clean and refreshed.Is the Clean 10 comedogenic?
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Yes, all of our products meet Sephora’s Clean Beauty standards. We’re committed to ensuring our products are free from harmful ingredients and safe for your skin, following Sephora’s strict guidelines for clean beauty.Are all of your products Sephora clean?
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Here's the list of our 10 Ingredient Cleansing Balm: Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, PEG-20 Glyceryl Triisostearate, Synthetic Wax, Polysorbate 85, Saccharomyces/Coix Lacryma-jobi Ma-yuen Seed Ferment Filtrate, Citrus Aurantium Dulcis (Orange) Peel Oil, Tocopheryl Acetate, Water, Butylene Glycol.What are the ingredients in the cleansing balm?
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Yes, you can use the powder cleanser daily by mixing it with water for a gentle cleanse. If you want to use it as a physical exfoliant, it's better to limit usage to a few times a week. Daily physical exfoliation may cause irritation for some skin types, so it’s important to listen to your skin and adjust based on how it feels.Can I use the powder cleanser every day?
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The formula for both the Clean 10 Cleansing Balm and the Jade Clean 10 Cleansing Balm remains identical. The only change is the upgraded packaging and name to align with our new refill system. The new reusable jar helps reduce plastic waste and carbon emissions. For example, the Jade Refill System can cut plastic waste by 70-90% after just 3 refills compared to using full jars.What's the difference between the cleansing balm and jade cleansing balm?
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Yes, the Jade Cleansing Balm refill pods are fully recyclable. The new jar design is reusable, allowing you to replenish it with refills of the Cleansing Balm, 0 Mark Body Butter, or Buffing Butter. This upgrade helps significantly reduce plastic waste and emissions, with our refill system saving up to 70-90% of plastic waste after three refills compared to full jars.Is your cleansing balm container recyclable?
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Both the Cleansing Balm and Cleansing Powder are formulated to be gentle, making them suitable for sensitive and dry skin. They cleanse effectively without stripping moisture, leaving your skin feeling soft and comfortable.Are the cleansing balm and cleansing powder safe for sensitive/dry skin?
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For the best results, start with the Clean 10 Cleansing Balm. Massage a small amount onto dry skin to dissolve makeup and impurities, then rinse with warm water. Follow with the Cleansing Powder: mix a small amount with water to create a lather, and gently cleanse your face to remove any residue. This double cleanse leaves your skin clean, fresh and purified.How do I use these products (Clean 10, Powder)?
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Yes! The pink beads in Lip Milk are filled with arginine and jojoba oil to provide extra hydration. Simply press the beads to release their nourishing ingredients. They are completely safe and formulated to repair and soften your lips.Are the pink beads in the lip milk safe?
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Results vary by skin type and product, but with consistent use, many people start seeing noticeable changes within a few weeks. For best results, follow the product directions and maintain a regular skincare routine. If you have specific concerns, feel free to reach out to us!How long till you see results?
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Papain extract is a gentle exfoliant that helps smooth and refresh your skin. While it’s mild, introducing any exfoliant can sometimes cause temporary purging as your skin clears out impurities. If you notice persistent breakouts or have concerns, it’s best to consult a skincare expert. We’re always here to help if you have further questions!Does the papain extract cause purging since it’s an exfoliant?
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Our Cleansing Powder is designed to cleanse and refresh your skin but isn’t specifically formulated to target hyperpigmentation. For brightening and addressing hyperpigmentation, we recommend products with ingredients like vitamin C or niacinamide, known for evening out skin tone. Feel free to reach out for recommendations!Does the cleansing powder remove hyperpigmentation?
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Yes, you can use products containing salicylic acid, hyaluronic acid, or glycolic acid with Clean 10 Cleansing Balm and Cleansing Powder. Just be mindful of how your skin reacts, especially when combining multiple active ingredients, and adjust usage if you notice any sensitivity.Can I use products that contain salicylic acid, hyaluronic acid, glycolic acid if I'm using the Clean 10 and Powder?
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All of our products are gluten-free except for the Clarifying Cleansing Powder, which contains rice powder. It’s safe for external use, but avoid ingestion if you have celiac disease. For specific concerns, feel free to reach out to us at support@thejuno.zendesk.com.Are your products celiac safe?
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Yes, our Cleansing Balm is completely free of phthalates and parabens. We prioritize using safe, high-quality ingredients in all our formulations.Is your cleansing balm phthalate and paraben-free?
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Start your routine with the Cleansing Balm to dissolve makeup and impurities by massaging it onto dry skin, then rinse with warm water. Follow up with the Cleansing Powder by mixing it with water to create a lather, and gently cleanse your face. This double cleansing routine ensures a thorough cleanse and prepares your skin for the next steps, leaving it fresh and revitalized.How can I incorporate the cleansing balm and cleansing powder into my routine?
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Our Body Oil Rinse contains sulfates to create a lather, but none of our products contain aluminum or parabens. If you need further details on any product, feel free to contact us at support@thejuno.zendesk.com.Do any of your products contain aluminum, sulfates, or parabens?
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Our Cleansing Balm is gentle and suitable for a variety of skin types. However, if you have rosacea, we recommend doing a patch test first to ensure it won’t cause irritation. For personalized advice, we suggest consulting with a skincare professional.I have rosacea. Is this cleaning balm suitable for me?
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At the moment, our balms have a citrus scent. However, we’re working on developing versions with alternative scent profiles, so stay tuned for updates!Do you have any balm without the strong citrus scent?
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For a gentle cleanse, mix the powder with water to create a lather before applying it. If you prefer a more exfoliating effect, you can use it with less water for a slightly drier texture, but avoid doing this daily to prevent irritation. Adjust based on your skin’s needs and what feels best in your routine.Should I use the powder with a little bit of water so it's a bit dry or do I have to lather it completely before putting it on my face?
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We’re all about sustainability—our packaging is thoughtfully designed for easy recycling, effortless refilling, and endless reusability. For more details of each product, please click HERE.What are the materials of your product packaging?
more questions?
WE GOT YOU
support@thejuno.zendesk.com
support@thejuno.zendesk.com
